3.6.3 Support de login

Login support includes everything in extended email support with these additions:

  • Your email will be dealt with even before mail from extended email support users.
  • Your suggestions for the further development of MySQL will be taken into very high consideration. Realistic extensions that can be implemented in a couple of hours and that suit the basic goals of MySQL will be implemented as soon as possible.
  • If you have a very specific problem, we can try to log in on your system to solve the problem ``in place.''
  • Like any database vendor, we can't guarantee that we can rescue any data from crashed tables, but if the worst happens we will help you rescue as much as possible. MySQL has proven itself very reliable, but anything is possible due to circumstances beyond our control (for example, if your system crashes or someone kills the server by executing a kill -9 command).
  • We will provide hints on optimizing your system and your queries.
  • You are allowed to call a MySQL developer (in moderation) and discuss your MySQL-related problems.